Google Cloud and CaixaBank recently extended their existing partnership to the year 2033. This news arrives as the bank looks to expand its use of AI and cloud technologies to serve 13 million customers.
Under the agreement, CaixaBank will deploy Google Cloud’s Gemini Enterprise platform to develop and manage AI agents. The bank expects the agents to help employees analyse complex financial information, automate repetitive tasks and streamline everyday workflows.
The companies identified three areas for the expanded partnership. CaixaBank plans to use Gemini Enterprise to analyse large datasets and deploy specialised AI agents for document management, classification and summarising complex content.
CaixaBank will combine its private systems with Google Cloud infrastructure to increase resilience, scalability and service availability. The agreement also covers threat detection and security monitoring.
The agreement includes professional services, joint projects and training to help employees use the new technology. The work will operate under CaixaBank’s security, privacy and responsible AI policies.
CaixaBank first partnered with Google Cloud in 2023. The bank stated it has the largest digital customer base in Spain’s financial sector.
Source: Mobile World Live
Image Credit: Google Cloud
