Niti Aayog said on Monday that India could be at the forefront of the global online dispute resolution movement, and the government will set up a legal technology hub and the private sector to enable faster adoption of ODR. He suggested that targeted initiatives such as tax incentives should be taken. 

A committee led by former judge AKSikri on the Action Plan for Online Dispute Resolution established by Aayog builds the necessary infrastructure and builds the necessary infrastructure if the government intends to mainstream and disseminate ODR. The report suggests that the capacity will be fully enhanced-based in India.

“India can be at the forefront of this global ODR movement … but to support India’s ODR, government and judiciary must set an example and lead,” the report said. rice field.

Online dispute resolution is the use of technology to resolve disputes.

“It is important that the private sector be encouraged to innovate and grow in the coming years so that both the conflict resolution ecosystem and government can benefit in the long run.

“For this purpose, we can introduce targeted initiatives such as the establishment of legal technology hubs and tax incentives,” he said.

According to the report, inclusion of end users requires access to digital infrastructure, but expanding ODR in India requires empowering professionals and service providers.

It has been suggested that the government can adopt this light touch regulatory model through two approaches using legislative and non-legislative tools.

“First, we can amend existing legislation to incorporate ODR and introduce compulsory pre-trial online mediation for certain classes of proceedings,” he said, an opt-out model to increase the chances of success. I added that I can adopt.

Second, the report stated that it could introduce a set of voluntary principles that would serve as an ideal set of criteria that stakeholders could follow.

“But we don’t have to adopt this light-touch regulatory model indefinitely. With more market entrants, innovation and diversity of practices, consider a more aggressive approach to regulation in the future. You can do it. ”

Keep in mind that a prerequisite for all technology-related innovations, including ODR, is broad access to digital infrastructure, and in the report, such access means physical access to technology and its tools. It states that it should be understood as necessary because it includes not only the use but also its use. Digital literacy.

“To unlock the true potential of ODR, users of such technologies must have digital literacy,” he said.

The report noted that the potential for ODR was on the verge of global recognition when the COVID-19 pandemic struck across countries.

The benefits of ODR are also diverse.

“It’s cost-effective, convenient, efficient, it allows us to develop customizable processes, and we can limit the unconscious bias that results from human interactions,” the report said. increase.