Leveraging digital channels, tech to become $5 trillion economy welcome step by govt: HUL CMD Sanjiv Mehta

Leveraging digital channels to strengthen agriculture, healthcare and education to drive India towards a USD 5 trillion economy is a welcome step by the government, HUL Chairman and Managing Director Sanjiv Mehta said on Monday while highlighting faster technology adoption post pandemic. While referring to the recent Union Budget, Mehta said ubiquity of technology and the need for mainstreaming it for the greater good was “amply evident” in the speech of Finance Minister Nirmala Sitharaman.

“Leveraging digital channels and using technology to strengthen agriculture, healthcare and education which are the foundational pillars driving India towards its USD 5 trillion ambition are indeed welcome,” said Mehta while virtually addressing the AIMA foundation day.

Though technology and digital proliferation were there even before the pandemic, the speed at which they have become integral to our very existence is phenomenal, he added.

“At HUL too, technology is a key enabler as articulated in the ‘Reimagine HUL’ strategy. It is a vision of how we want to leverage data, harness latest technologies and emerging business models, to redefine how HUL engages with consumers, customers, and the way we operate,” said Mehta.

HUL is now building an ‘Intelligent Enterprise’, moving away from the traditional linear value chain to a non-linear ecosystem by building distinctive capabilities across the organisation with an objective to stay abreast of the changing needs but also create structural capabilities that provide superior value to consumers.

“The HUL of the future will be a web of intelligent ecosystems – the consumer ecosystem, customer ecosystem, operations ecosystem with data, technology, and analytics at the core,” he said adding,”We are in the midst of a paradigm shift where the intelligence of machines will complement human ingenuity to do good, do better and smarter.”

While pandemics and man-made disasters cause enormous damage, they are also catalysts for change, Mehta said adding climate change and technology are two areas where we need to take charge to be able to steer decisively into the future.

Mehta said a recent Intergovernmental Panel on Climate Change (IPCC) report has clearly called out that climate change needs to be halted with immediate effect.

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